Stroud District Council signs Council Tax Protocol
We're delighted to announce today that Stroud District Council has signed the revised Citizens Advice Good Practice Protocol on the collection of Council Tax.
At a time when other debt issues have been falling, local Citizens Advice are reporting council tax arrears issues have risen sharply since 2013:
In the last year alone, natinally, we helped clients with 217,000 such problems.
Low income households are most affected: our clients with arrears issues typically have an average household income of just £960 per month, less than 40% of the UK average.
The localisation of council tax benefit also means that more low income, working-age households, formerly in receipt of full council tax benefit, now pay council tax.
We often see how the handling of arrears can exacerbate our clients’ problems. But poor procedures can also mean higher costs for local public services, especially housing and mental health. So we're really pleased that Stroud District Council is one of the first Councils across the Country to adopt this new Good Practice Protocol.