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Citizens Advice Press Office

OneSelect comes last in Citizens Advice energy star rating

OneSelect has come bottom in the latest Citizens Advice’s star rating, which ranks the customer service levels of energy suppliers.

“Too often we see the harm that’s caused by the way this debt is collected”, Citizens Advice welcomes new guidance for recovery of council tax

Citizens Advice responds to the new Money Advice Service guidance for a more progressive approach to the recovery of Council Tax.

Online retailers need to offer accessibility options as deliveries fail 3.4 million disabled consumers

During National Consumer Week and the busiest shopping season of the year, Citizens Advice is calling on retailers to work with parcel operators to make it easier for disabled people to make their delivery needs known.

Network charging review should bring “more level playing field”, says Citizens Advice

Citizens Advice, in its role as the official consumer champion for energy, has responded to Ofgem’s network charging consultation.