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Citizens Advice Press Office

Universal Credit: What you need to know as job-hunting rules restart

From 1 July people claiming Universal Credit will begin to see a return of job-seeking requirements, which have been paused since 30 March due to Covid-19

Citizens Advice welcomes permanent protections for those struggling with energy bills

Citizens Advice, the official consumer watchdog for energy, has welcomed industry regulator Ofgem’s new, and permanent protections for customers using prepayment meters and those struggling to pay their bills.

Citizens Advice reveals nearly 1.4m have no access to welfare safety net

New research for Citizens Advice suggests that nearly 1.4 million people have no recourse to public funds (NRPF) in the UK, an increase of around 25% on previous estimates.

Charities call for council tax reform ahead of August debt D-Day

Citizens Advice has joined with StepChange and Money Advice Trust to call for urgent reform to council tax collection before the end of the ban on face-to-face bailiff enforcement.