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Government action urgently needed to protect consumers during the decarbonisation of heating, says Citizens Advice

The lack of a credible plan to decarbonise the way homes and businesses are heated risks failing consumers and undermining public confidence, according to Citizens Advice.

Council tax collection practices must not leave people with too little to live on, says Citizens Advice

In response to the government’s pilot scheme to recover unpaid council tax through deductions, the charity says collections must be affordable and should not leave people on low incomes with too little to live on.

Citizens Advice issues warning over future of community post offices

Citizens Advice is warning about the future of 3,000 community branches as they face losing financial support. These important post offices are often the last shop in the village and provide essential services. Government funding is due to end in 2021.