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Citizens Advice Press Office

Citizens Advice top tips to ensure safe and savvy shopping this Black Friday

Ahead of Black Friday and Cyber Monday, Citizens Advice is reminding consumers of their online shopping rights and how to make sure they stick to their budget.

Lockdown wardrobe clear out? Citizens Advice gives top tips to help people sell and buy second-hand safely

Citizens Advice has found that a staggering 96% of UK adults have bought something online since the country first went into lockdown in March.

Citizens Advice response to Royal Mail's half year financial results

“Today’s financial update from Royal Mail makes clear that parcel delivery is now an essential service. As more people rely on deliveries, our research shows almost half of us (47%) have had a parcel delivery problem since lockdown first began in March. We need to ensure proper protections are in place across the sector so people get their deliveries securely.

Half of British consumers have had a parcel delivery issue since first March lockdown

Almost half of British adults (47%) have had issues with parcel delivery since the country first went into lockdown in March, new research by Citizens Advice reveals.

Half of British consumers have had a parcel delivery issue since first March lockdown

Almost half of British adults (47%) have had issues with parcel delivery since the country first went into lockdown in March, new research by Citizens Advice reveals.