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Citizens Advice Press Office

Citizens Advice responds to Autumn Budget 2017 announcements on Universal Credit

Citizens Advice has today welcomed the Chancellor of the Exchequer’s changes to Universal Credit.

Citizens Advice responds to British Gas replacing standard variable tariffs

Citizens Advice has responded to the announcement that energy supplier British Gas (Centrica) will replace its standard variable tariff with a fixed term default tariff, as part of a package of new measures for its customers.

Citizens Advice calls on government to commit funding for post offices

A new report from Citizens Advice shows people in rural areas are more likely than their urban counterparts to depend on their local post office for key services, including postal services, banking, collecting state benefits, pensions and purchasing household goods.

Credit card companies pushing credit on millions of people who can’t pay

People who don’t think they can pay their debts are being given thousand of pounds of credit they haven’t asked for, Citizens Advice warns today.

Citizens Advice responds to Ofcom's automatic compensation scheme for broadband customers

Today (Friday 10 November) Citizens Advice has responded to Ofcom's announcement that broadband companies will automatically compensate customers for slow repairs, missed appointments and delayed installations.