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Citizens Advice Press Office

1.85 million households wait longer than they should for a repair in their home to be carried out

Private renters aren’t pressing landlords to carry out repairs to their home over fears they’ll be evicted, reveals Citizens Advice.

Citizens Advice says Ofgem commitments to be tougher on energy networks “good news for consumers”

Citizens Advice has today welcomed the announcement by the energy regulator Ofgem that it will set tougher limits on the money that energy networks can make from 2021. Ofgem has said that when it sets the next price control for these companies, they should expect lower returns.

Energy networks making £7.5bn in unjustified profit over 8 years, Citizens Advice finds

Energy consumers are subsidising £7.5bn in unjustified profits made by the businesses responsible for the UK’s gas and electricity networks over an 8 year period, new research from Citizens Advice reveals today.