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Citizens Advice Press Office

Unfair mail redirection service favours the nuclear family, Citizens Advice finds

Royal Mail’s redirection service is an important offer to consumers yet its pricing structure is unfair, outdated and too costly, Citizens Advice says.

Citizens Advice responds to the Advertising Standards Authority’s ruling against Amazon’s next-day delivery promise

Citizens Advice is the statutory consumer advocate for postal services and has responded to the ASA’s ruling against Amazon’s next-day delivery promise.

Citizens Advice information for Ryanair passengers

Ryanair employees across 5 countries have gone on strike for 24 hours. Citizens Advice has issued the following advice for affected passengers.