How Can We Help?
Telephone advice
0808 800 0510
0808 800 0511
Telephone Helpline is open to incoming calls:
Monday – Tuesday 10am to 4pm
Wednesday – Thursday 10am to 12.30pm
Outgoing advice calls:
Monday – Thursday 10am – 4pm
Note: On the second Wednesday of the month the telephone helpline will be open to incoming calls from 1pm – 4pm and closed for the morning.
Email advice
Please note: Due to the high volume of enquiries we are receiving we may not be able to respond to email advice within our usual timeframe of five working days.
We cannot deal with urgent enquiries by email. If your enquiry is urgent, please do not request email advice – call 0808 800 0510 or 0808 800 0511 (opening times are noted above).
Are you facing Redundancy?
For information on the process your employer should follow, your options and rights go to:
Check your rights if you’re made redundant – Citizens Advice
If you are a Trade Union Member – talk to your representative.
If you can’t find the answer please email or phone our service on:
Freephone 0808 800 0510
Monday & Tuesday 10.00 – 16.00 and Wednesday & Thursday 10.00 – 12.30 or email via our webform at:
https://www.citizensadvice-stroudandcotswold.org.uk/get-help/email-form/
You can contact ACAS (Advisory, Conciliation and Arbitration Service) for free advice on:
Helpline 0300 123 1100*
Open Monday to Friday, 8am to 6pm.
*Please note you may be charged for the call depending on your phone provider and whether you use a mobile or a landline.
Interested in becoming part of the team?
Current Paid Roles
Advice Session Supervisor
For further details, including an application form, please see the ‘Join us‘ page:
Join Us – Stroud and Cotswold Districts (citizensadvice-stroudandcotswold.org.uk)
Current Volunteer Roles
Volunteer Advisers
Admin/Triage Assistants
For more information, please see the ‘Get Involved‘ page:
https://www.citizensadvice-stroudandcotswold.org.uk/volunteering/
Find Us
We are the local Citizens Advice for the Stroud and Cotswold districts with offices in both Stroud and Cirencester and outreaches in local towns across both districts. We are finding more ways to reach out to people within our community.
Details on where we are and when we are open can be found on our Find Us page.
Our Services
We provide a range of services for particular specialist issues such as help with preparing for Employment tribunals, Debt options, and Benefit appeals.
Our Story
We have been has been serving our community for over 80 years. We provide free, independent and confidential advice across the Stroud and Cotswold districts.
Fundraising News
We recently held fundraising events in Stroud and Cirencester…Read More…
Citizens Advice Stroud and Cotswold Districts welcome feedback and we have a complaint handling procedure to deal with any concerns. Please email info@ca-scd.org.uk to request a copy of the complaints leaflet to be either posted or emailed to you.