Freephone: 0808 109 2056, 0808 800 0510 or 0808 800 0511
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We’re here to help

Your local Citizens Advice is here for you. Our Helpline provides support and expert advice on anything from dealing with a break-up, sorting out work problems, to checking your benefit entitlements. We may not be able to meet you face-to-face at the moment, but we are all here to help you and are waiting for your calls and emails.

Image titleCall us: Our friendly advisers will talk through your options. The helpline numbers are 0808 109 2056, 0808 800 0510 and 0808 800 0511 and we are here Monday to Friday 10am to 4pm (calls are free from landlines and most mobiles).

Image titleEmail us: Our advisers are on hand to pick up your emails and either call or email you. Visit our online email page - https://www.citizensadvice-stroudandcotswold.org.uk/stroud-cab-email-advice.php and complete a short online form giving us a few sentences about your problem and how we can contact you.

If you need our advice out of office hours, you can contact an adviser through our national phone service Adviceline: 03444 111 444.

Are you an EU, EEA or Swiss citizen?

If you’re an EU, EEA or Swiss citizen, you and your family can apply to the EU Settlement Scheme to continue living in the UK. You can apply for either settled status (SS) or pre-settled status (pre-SS). The sooner you make your application the more likely you will be to receive pre-settled or settled status before the cut-off date of 1 July 2021.  

There is no cost for the application.

You may be able to stay in the UK without applying – for example, if you’re an Irish citizen or have been granted Indefinite Leave to Remain (ILR). Or if you have been in the UK since before 1988, you might choose to apply via the Windrush scheme.

Our EU Settlement Scheme Adviser - Mampo Guillet has many years' experience in helping people with immigration issues and is here to provide support to EU, EEA and Swiss citizens (and their non–EU family members) through information-giving, advice, and help in completing applications.

Please get in touch with Mampo either by email mampo.guillet@ca-scd.org.uk or by calling one of our freephone numbers 0808 109 2056, 0808 800 0510 or 0808 800 0511.

You can find further information on Staying in the UK after Brexit on the Citizens Advice website.

Opening Hours

Big Energy Saving Winter

BESW Check, Switch, SaveWe’re taking part in Big Energy Saving Winter. Find out how you can Check, Switch and Save on your energy bills today by visiting our campaign website www.bigenergysavingwinter.org.uk

Worried you don’t understand your energy bills? Need help switching providers? Having problems switching because of fuel debt? Our advisers are trained to provide help and support, so give us a call, our freephone numbers are 0808 109 2056, 0808 800 0510, 0808 800 0511. Alternatively, you can email us using our online form at https://www.citizensadvice-stroudandcotswold.org.uk/stroud-cab-email-advice.php

Administrator/Support Worker

Hours of Work: 18 hours per week over 3 days

Closing date for applications is Monday 1 February 2021 at noon.

Want to chat about this role?

If you want to chat about the role further, please contact Sue Powell. (Details of how to contact Sue can be found in the Job Pack.)

Social Law Development Worker

Hours of Work: 22.5 hours per week

Closing date for applications is Monday 1 February 2021 at noon.

Want to chat about this role?

If you want to chat about the role further, please contact Janette Chalkley. (Details of how to contact Janette can be found in the Job Pack.)

Administrator

Hours of Work:  8 hours per week, over 2 days 

Closing date for applications is Monday 1 February 2021 at noon.

Want to chat about this role?

If you want to chat about the role further, please contact Diane Elsdon. (Details of how to contact Diane can be found in the Job Pack.)

Citizens Advice Stroud and Cotswold Districts welcome feedback and we have a complaint's handling procedure to deal with any concerns. Please email diane.elsdon@ca-scd.org.uk to request a copy of the complaints leaflet to be either posted or emailed to you.