Stroud & Cotswold Districts
Advice - How We Can Help
We aim to provide the advice people need for the problems they face. We value diversity, promote equality and challenge discrimination. We encourage our clients to make their own decisions and act on their own behalf. We explain options and guide our clients through the possible courses of action.
Telephone Advice
Our freephone helpline numbers are 0808 800 0510 and 0808 800 0511.
An adviser will make a brief assessment of your enquiry and depending on the nature of the issue they may be able to provide you with advice over the phone or if appropriate offer a telephone appointment.
Email
Visit our online email page - https://www.citizensadvice-stroudandcotswold.org.uk/stroud-cab-email-advice.php and complete a short online form giving us a few sentences about your problem and how we can contact you.
Face-to-Face
Coronavirus (COVID-19) Notice - All our face-to-face services are closed until further notice, in order to protect our clients, staff and volunteers.
Are you an EU, EEA or Swiss citizen?
If you’re an EU, EEA or Swiss citizen, you and your family can apply to the EU Settlement Scheme to continue living in the UK. You can apply for either settled status (SS) or pre-settled status (pre-SS). The sooner you make your application the more likely you will be to receive pre-settled or settled status before the cut-off date of 1 July 2021.
There is no cost for the application.
You may be able to stay in the UK without applying – for example, if you’re an Irish citizen or have been granted Indefinite Leave to Remain (ILR). Or if you have been in the UK since before 1988, you might choose to apply via the Windrush scheme.
Our EU Settlement Scheme Adviser - Mampo Guillet has many years' experience in helping people with immigration issues and is here to provide support to EU, EEA and Swiss citizens (and their non–EU family members) through information-giving, advice, and help in completing applications.
Please get in touch with Mampo either by email mampo.guillet@ca-scd.org.uk or by calling one of our freephone numbers 0808 800 0510 or 0808 800 0511.
You can find further information on Staying in the UK after Brexit on the Citizens Advice website.
Citizens Advice Stroud and Cotswold Districts welcome feedback and we have a complaint's handling procedure to deal with any concerns. Please email diane.elsdon@ca-scd.org.uk to request a copy of the complaints leaflet to be either posted or emailed to you.