Our Campaigns

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One of the aims of the Citizens Advice Service is 'to improve the policies and practices that affect people’s lives' and this is what is known as 'research and campaigns work'. The stories our clients tell us provide a unique insight into the problems faced by people in the UK. We speak up about the policies and services that cause people problems.

By speaking-up for clients, raising real issues, contributing to public debate and influencing public and private sector organisations we aim to challenge and ultimately change unfair operations, rules and legislation.

Please browse our Campaigns; if you feel  an organisation or a system is not working well,  please let us know. Citizens Advice has had lots of success influencing policy and improving systems.For example, our evidence improved the bailliffs code of guidance, has influenced the prepayment options for fuel. If becoming involved in shaping local and national policy interests you, why not consider Volunteering.

Campaign for secure self-employment

We are supporting the Citizens Advice Secure self-employment campaign for simpler and more responsive policies that give the growing number of self-employed workers in England & Wales more security and control over everything from their pensions, tax and rights to developing their businesses.


The campaign also aims to reduce “bogus” self-employment. This occurs when employers class staff whose work has all the hallmarks of employment as self-employed, simply to avoid additional employer costs and responsibilities


Sign up to show your support for the five secure self-employment campaign objectives:


Self-employed people should have the same simple systems as employees to encourage them to save for retirement;

Self-employed parents should be better supported to balance family life and work;

The self-employed should not be disadvantaged by planned reforms to income tax and national insurance;

Newly self-employed people should have specialist and flexible welfare support to allow their business time to develop to its full potential;

No employee should be forced into self-employment or wrongly classed as self-employed.

Let us know how self-employment is working for you.

Published: Mon 12th September 2016 @ 10:38 - Read More...